Support

Talk to us

Questions about your account, your agent, or a page it published — send them here and they reach a person. We answer from toolascent@gmail.com, usually within one business day.

Or email toolascent@gmail.com

Before you write in

A few things that are faster to fix yourself.

  • A page the agent published looks wrong

    Paste the page URL in your message. Every page carries its audit score and the run that produced it, so we can trace exactly what was generated and why it passed the gate.

  • The agent has stopped producing pages

    Check the agent switch at the top of your dashboard first — if it reads Paused, resume it. The Analytics tab shows the last cycle and when the next one is due. If it says running but nothing is arriving, write in.

  • Billing, plan changes, or cancelling

    Send the email address on the account and what you'd like changed. Subscriptions are handled through Stripe and can be cancelled at any time.

  • Removing a page or taking your site off Ascent

    You can delete any published page from the dashboard, which also removes it from your repository and your sitemap. To disconnect entirely, say so and we'll walk you through revoking the publishing credentials.